Privacy Policy

Last updated: January 1, 2025

1. Introduction

TrackerNews ("we", "our", or "us"), operated by NOTAI TECHNOLOGIES (OPC) PRIVATE LIMITED, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1. Information You Provide

  • Account Information: Email address, username, and password when you create an account
  • Payment Information: Billing details processed through our payment provider (Paddle)
  • Topic Configuration: Custom topics, keywords, and data schemas you create
  • Communications: Information you provide when contacting our support team

2.2. Automatically Collected Information

  • Usage Data: Pages viewed, features used, and time spent on the Service
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Similar Technologies: We use cookies to maintain sessions and improve user experience

2.3. Third-Party Data

We aggregate publicly available content from third-party platforms (Reddit, Hacker News, etc.). This data is collected from public sources and is not considered personal information under this policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your subscription and payments
  • Monitor and analyze usage patterns and trends
  • Personalize your experience and deliver relevant content
  • Send administrative information, updates, and security alerts
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1. Service Providers: We share information with third-party vendors who perform services on our behalf, including:

  • Paddle (payment processing)
  • Cloud hosting providers
  • Analytics services
  • Customer support tools

4.2. Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4. With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, unless retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to processing of your information for certain purposes

To exercise these rights, please contact us at contact@email.trackernews.app.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences
  • Analyze how you use the Service
  • Improve Service performance

You can control cookies through your browser settings, but disabling cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.

12. GDPR Compliance

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our lawful basis for processing your data includes consent, contract performance, legitimate interests, and legal obligations. You have the right to lodge a complaint with a supervisory authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Company: NOTAI TECHNOLOGIES (OPC) PRIVATE LIMITED

Email: contact@email.trackernews.app